Politique de confidentialité

Last updated: February 25, 2026

Who We Are

The Chalk Co. is operated by Pierre-Antoine Guette, micro-entrepreneur, 12 rue Albert Dauphin, 80000 Amiens, France.

Contact: support@thechalkco.com

What Data We Collect

When you visit our website or place an order, we may collect the following data:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers — we do not store card details)
  • Browsing data (cookies, IP address, browser type)

Why We Collect Your Data

We use your data to:

  • Process and fulfil your orders
  • Send you order confirmations and shipping updates
  • Respond to your customer service requests
  • Comply with our legal obligations
  • Improve our website experience (analytics)

Legal Basis (GDPR)

We process your data on the following legal bases:

  • Contract performance: to fulfil your order
  • Legal obligation: accounting, tax compliance
  • Legitimate interest: fraud prevention, website security
  • Consent: marketing emails (you can withdraw consent at any time)

Who We Share Your Data With

We only share your data with trusted third parties necessary to operate our business:

  • Shopify Inc.: our e-commerce platform and data processor
  • PayPal / Shopify Payments: payment processing
  • Our suppliers / fulfilment partners: to ship your order (name and delivery address only)

We do not sell your personal data.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above, and in any case for a minimum of 5 years for accounting and legal compliance purposes.

Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Delete your data (right to erasure)
  • Restrict or object to certain processing
  • Data portability
  • Withdraw consent at any time for marketing communications

To exercise any of these rights, contact us at: support@thechalkco.com

You also have the right to file a complaint with your national data protection authority.

Cookies

We use cookies to ensure the proper functioning of our website, analyse traffic, and improve your experience. You can manage your cookie preferences at any time via your browser settings. A cookie consent banner is displayed on your first visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.