Shipping policy
Last updated: February 25, 2026
Where We Ship
We currently ship to the following countries:
- France
- Germany
- Spain
- Italy
- Portugal
- Netherlands
If your country is not listed, feel free to contact us at support@thechalkco.com and we will do our best to accommodate your request.
Delivery Times
Delivery times vary depending on the product and supplier. Estimated delivery times will be displayed at checkout. If your order is delayed beyond the estimated delivery date, please contact us at support@thechalkco.com and we will investigate immediately.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number where available.
Lost or Damaged Parcels
If your parcel is lost or arrives damaged, contact us at support@thechalkco.com with your order number. We will work with the carrier to resolve the issue as quickly as possible and arrange a replacement or refund if necessary.